Terms of service

Terms of Service

Last updated: April 2026

1. Overview

This website is operated by Cambridge Designer Vault. By visiting our site and/or purchasing from us, you agree to be bound by the following terms and conditions. Please read them carefully before using our website.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding contract under UK law.

3. Products

All products listed on Cambridge Designer Vault are described as accurately as possible. We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction at our discretion. Product images are for illustrative purposes; slight variations in colour may occur due to screen settings.

4. Authenticity

All items sold by Cambridge Designer Vault are verified to the best of our expertise prior to listing. We represent each item honestly and accurately in accordance with the Consumer Rights Act 2015. In the unlikely event that an item is found to be inauthentic after purchase, customers are entitled to a full refund upon return of the item, regardless of our standard returns window. This does not affect your statutory rights.

5. Pricing

All prices are displayed in GBP (£). We reserve the right to change prices at any time without notice. Prices at the time of your order confirmation are final.

6. Orders & Payment

By placing an order with Cambridge Designer Vault, you confirm that all billing and delivery information provided is accurate and up to date. We reserve the right to cancel or restrict orders where items are no longer available or where fraudulent activity or misuse is suspected.

7. Shipping

Orders are subject to our Shipping Policy, which forms part of these terms. Please review it before placing your order.

8. Returns & Refunds

Returns and refunds are subject to our Returns & Refund Policy, which forms part of these terms. Your statutory rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013 are not affected.

9. Bespoke Sourcing & Special Orders

Items sourced via our Request to Source service are bespoke/special orders procured specifically for you. Under Regulation 28(1)(b) of the Consumer Contracts Regulations 2013, your right of cancellation does not apply to goods made to your specification or clearly personalised. By submitting a sourcing request and confirming your order, you explicitly acknowledge that cancellation and return rights do not apply, except where items are faulty or not as described under the Consumer Rights Act 2015. This exclusion will be clearly communicated to you prior to your order being confirmed.

10. Intellectual Property

All content displayed on www.cambridgedesignervault.com, including branding, images, product descriptions, and digital materials, is the property of Cambridge Designer Vault. Any unauthorised use, reproduction, or distribution of this content is strictly prohibited and may result in legal action.

11. Limitation of Liability

To the fullest extent permitted by law, Cambridge Designer Vault shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the value of the order in question.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which forms part of these terms. By using our site, you consent to the collection and use of your data as described therein.

13. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated date. Continued use of the website following any changes constitutes your acceptance of the new terms.

15. Contact

If you have any questions about these terms, please contact us at info@cambridgedesignervault.com